Just had a real bad experience with Bookmaker...I wanted to take out some funds from there, just because I hadn't done so yet...I don't use them as much as I use my other books...so I was told that I only have a choice to withdraw up to $1500 or more than $5K using their electronic withdrawals...(first of all, that's complete bull**** I think....I wanted to withdraw $3K and didn't have the option to do so, and really pissed me off)...anyway, I was told they both use different processors and the one for $1500 would only take 2-5 days...anyway..I chose the one for $1500, and there was no fee with it...the funds were taken out of my account on DECEMBER 13TH!! it's now January 2nd...I still haven't seen my funds yet....I've called them EVERY SINGLE DAY for the past week, and keep getting the same answer...they have sent the funds to the processor, and are waiting to hear back from the processor as to why I have not received my funds yet. They keep saying that they cannot call anyone at the company that processes the withdrawals..they just communicate through emails and they haven't heard anything back....and they can't cancel my withdrawal, because they have already sent the funds to the processor...at the end it's the same **** at the end of every call...'please call us back tommorow and we'll have some more information for you, and hopefully we'll hear back from the proccessing company by tommorow'.....well today I completely lost it on the phone, because I asked the cust service rep..."what if you don't hear back from this company for another 2-3 months...does that mean my money will still be 'lost'?"...without even hesitating he said..."well, yes sir...if we don't hear back from them, we can't tell you where your money is, no matter how long it takes, because we already sent them your funds, and we can't cancel this withdrawal because we've already sent them your funds"....at this time I completely lost it!!! Finally spoke to some 'supervisor' and now am being told that they are going to cancel this request and I will get my funds via western union on Friday....lets see if I get my funds on friday or not....I'm soo damn pissed right now....on top of that, I lost over $2K in the last couple of weeks that I originally wanted to withdraw...still have a little left in there....don't know what the hell to do...kevin...any ideas?? and sorry for this long post! I'm hoping I get my funds on Friday!!
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